Privacy Policy

Visiolance Assembly Lab (“we”, “us”, or “our”) operates educational services for professional furniture assembly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and enroll in our courses.

1. Information we collect

We collect information that you provide directly and information collected automatically:

• Account and contact data: name, email address, password (hashed), phone number if provided.
• Transaction data: purchased courses, payment confirmations from processors (we do not store full card details).
• Learning data: course progress, assessment attempts, timestamps.
• Technical data: IP address, device and browser type, pages visited, referral URLs, and approximate location derived from IP.
• Cookies and similar technologies: see “Cookies and tracking”.

2. How we use information

• Provide and improve our courses, site, and support.
• Process purchases and maintain transaction records.
• Communicate about updates, service notices, and offers (you can opt out of marketing at any time).
• Detect, prevent, and address technical issues and abuse.
• Comply with legal obligations and enforce our Terms.

3. Legal bases for processing

We process personal data based on contract performance, legitimate interests (service improvement, security), legal obligations, and your consent where required.

4. Sharing of information

We share data with trusted service providers who process it on our behalf under data processing agreements, including payment processors, analytics, and hosting. We may disclose information to comply with law, protect rights and safety, or as part of a merger or acquisition.

5. International transfers

Your information may be transferred and processed outside your country. We implement appropriate safeguards for such transfers as required by applicable law.

6. Data retention

We retain personal data only as long as necessary for the purposes described, including legal, accounting, or reporting requirements. Learning analytics and transaction records are retained to support your course history unless you request deletion and no legal basis requires retention.

7. Your rights

• Access, rectify, or erase your personal data.
• Restrict or object to processing in certain circumstances.
• Data portability for information you provided.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your data protection authority.

8. Cookies and tracking

We use essential cookies for authentication and session management, and analytics cookies to understand site usage. You can manage cookies in your browser settings. Our cookie banner allows you to accept essential cookies for site operation.

9. Security

We apply administrative, technical, and physical safeguards to protect personal data, including encryption in transit, least-privilege access, and regular monitoring. No method is 100% secure; we cannot guarantee absolute security.

10. Children’s privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe a child provided us data, contact us to remove it.

11. Changes to this policy

We may update this Privacy Policy. We will post the new policy with an updated effective date and, where appropriate, notify you by email or site notice.

12. Contact

Questions about this Privacy Policy? Contact us at [email protected] or +1 (415) 555-0139.